Join Fan Club
Fan Club Rules
- Membership is free.
- Fan Club membership benefits may vary by location.
- Members must be 21 years of age or older.
- Valid identification is required for all transactions.
- Fan Club is not valid for persons listed on the Disassociated Persons list or for persons who have been excluded from any casino owned or operated by Isle of Capri® Casinos, Inc.
- Terms, conditions and benefits of club membership are subject to change without notice.
- Only one (1) person permitted per Fan Club membership. Membership and rewards (including points and complimentaries) are not transferrable.
- Fan Club memberships have 13-month expiration.
- Membership status is reviewed periodically; status and benefits are subject to change at any time without notice.
- Isle of Capri Casinos, Inc. is not responsible for card malfunctions, lost, stolen or misused cards, comps or cash related offers. It is the guest’s responsibility to properly insert his/her Fan Club card into the slot machine when playing and to request a replacement if his/her card is not working correctly.
- Management reserves the right to edit or adjust memberships and points at any time subject to applicable state gaming laws.
- Management reserves the right to revoke or deny membership if the individual has not complied with the program in any manner inclusive of the rules or as a result of any misuse of the Fan Club card and programs or any associated Isle of Capri Casinos, Inc. player card programs.
- Isle of Capri Casinos, Inc. reserves the right to adjust membership status for any reason.
- To accumulate points, Fan Club card must be inserted in the machine. If your card is removed prior to earning one (1) point, the countdown will restart.
- Minimum level to redeem points for cash and complementaries is $5.
- Membership and rewards (including points and complementaries) are not transferrable.
- Fan Club member’s tier level is determined by tier score.
- Point multipliers cannot be combined with any other offers.
- Employees of the Isle of Capri Casino, Isle of Capri Casinos, Inc., their respective affiliates, subsidiaries, advertising and promotion agencies and immediate families of each are not eligible to participate in promotions. Immediate family members include spouse, parents, children and siblings, whether the relation is by blood or by marriage (including any step and half relations of the same).
- Points earned at Isle Casino Racing Pompano Park can only be redeemed at that location.
- Poker points earned at Isle Casino Racing Pompano Park are not equivalent to slot points.
- By participating in the Fan Club, players agree to accept all terms and conditions.
Fan Club FAQ's
Q: What will happen to my Fan Club® points?
A: Your Points and Benefits continue as usual, and we are exploring new benefits and awards to make your experience even more rewarding.
Q: When will my Fan Club points expire?
A: As always, points will expire after one year without player activity.
Q: What will happen to my Fan Club tier status?
A: Your tier status and benefits will continue as usual.
Q: Will I continue to receive my offers and mail?
A: Absolutely. It’s business as usual and you will continue enjoying the same great benefits, including your offers, mail and email.
Q: What happens to my chips and slot tickets?
A: We are operating as normal allowing you to continue to utilize your chips and slot tickets.
Q: What happened to my hotel reservation?
A: All reservations at our Isle, Isle of Capri and Lady Luck properties will continue to be honored.
Q: How will the operations at my favorite Isle, Isle of Capri and/or Lady Luck property change?
A: Today, the Isle, Isle of Capri and Lady Luck properties are comfortable Hotels and Casinos where you always feel Welcome. Rest assured that we will deliver this same great experience as we strive to provide you with the top-notch service you’ve come to expect.
Q: Who do I contact for questions?
A: Please visit us at the Fan Club desk at our properties or submit your questions online.